Our approach

Our commitments to transparent, ethical business practices and stakeholder partnerships.

Do the right thing, always

The work we do is complex, and the sustainability landscape is quickly evolving, so we work to conduct our business with the utmost integrity and transparency. Our approach to ethical business practices is foundational to accelerating sustainability across the value chain as we extend the principle of doing the right thing, always, across all our partnerships. 


Whether we’re operating as an extension of a customer’s operations or in partnership with suppliers to address evolving stakeholder requirements or take steps toward a more circular supply chain, integrity is our guiding principle. We maintain a strong emphasis on accountability and risk mitigation while coupling the strongest governance standards, policies and procedures with transparent reporting.


Our approach accomplishments

of preferred suppliers had greenhouse gas emissions reduction targets in 2021
of our new global suppliers screened using social and environmental criteria in 2021
ethics and compliance scorecard program launched for manufacturing sites and corporate functions in 2021


We hold our supplier network to the highest ethical standards by requiring strong management systems, transparent reporting, effective social and environmental activities, ethical practices and comprehensive risk mitigation. We also work to reduce emissions across the value chain by working with suppliers to set reduction targets by sharing lessons learned and scaling best practices.

Our supplier goal

  • Commit that 50% of our ‘Preferred Suppliers’ will set their own GHG emissions reduction targets by 2025 and 100% by 2030


From design innovation through scaled production to end of life, we’re helping leading brands identify the optimal route to reduce emissions, waste and energy while balancing lead time, cost and sustainability requirements through our suite of circular economy solutions. We also partner with a set of our customers to help them identify science-based emission targets, accelerating a more sustainable value chain.

Our customer goal

  • Commit that 70% of our customers as measured by emissions covering purchased goods and services, capital goods and use of sold products will have science-based targets by 2025


Integrity starts at the top and serves as the foundation of trust for our employees, customers and other stakeholders. In everything we do, we maintain the highest standards of ethical business practices and compliance with integrated scorecards for risk assessment, code of business conduct and ethics training for direct and indirect labor and more. In addition to local reporting channels, we have a toll-free hotline and online reporting channel available 24 hours, 7 days a week in several languages.

smiling person shaking hands with another person

Our ethics goal

  • Be independently evaluated as having a world-class ethics and compliance program by 2025


We never stop evaluating and enhancing our oversight processes and procedures to ensure the highest levels of accountability and transparency, as reflected in our strong ratings in the Dow Jones Sustainability Index (DJSI), Morgan Stanley Capital International (MSCI) and Institutional Shareholder Services (ISS). We also maintain strong oversight through annual review of committee composition.

Our governance goal

  • Continue to maintain high (top quartile) governance standards as measured by investors, proxy advisory firms, and governance best practices

2022 Sustainability Report

Our 2022 annual sustainability report is a summary of our most important sustainability activities, performance and results from the 2021 calendar year.



Our Approach: ethics and sustainable partnerships
Our Approach: ethics and sustainable partnerships

Our approach extends doing the right thing always across our operations and value chain engagements to nurture an ethical culture.

Andy Powell on creating an integrated scorecard
Andy Powell on creating an integrated scorecard

In this podcast, learn how Flex is normalizing ethics and compliance culture with an integrated scorecard.

Best practices for ESG data collection
Best practices for ESG data collection

Learn about ESG data collection, the linchpin of a credible, transparent and actionable sustainability program.

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