Treating all people who work on behalf of Flex with respect and dignity


Our People and Resources organization has developed strategies and tools for monitoring our performance in developing and empowering our people to reach their potential. We provide employees with a healthy, safe and secure workplace and valuing their dignity as human beings.

Key Achievements
2018 Report





Our employees completed 828,328 online and in-person training hours.





Thirteen globally connected business leaders have graduated from our Leadership Development Program





Thirty-one sites participated in our People with Disabilities Awareness Week that supported 40 onsite conferences, workshops, and trainings; 21 volunteer activities; and 28 nonprofit organizations.




Our incident rate decreased by 12% as compared to the previous year.



HR Policy

In 2017, we developed a microlearning course to train employees on our Human Rights Policy.


Our 2020 Journey
Progress Status

flex GC iconography status 2018



Increase employee development

Increase Flex Pledge audits

Increase human rights policy training completion

Increase RBA compliance for rest day requirements

Decrease incident rate


We foster personal and professional growth in our employees. This includes life-long learning and dynamic work assignments that accelerate individual advancement and support customer success.

Training and education

We invest in leadership development, individual enrichment and higher education, as part of our mission to make Flex a workplace of choice. The Flex Leadership Development Program (FLDP) is a unique opportunity for high-potential candidates to become the future leaders of an innovative global technology company. In 2017, thirteen individuals completed the program and are now on permanent assignments.

Flex is committed to training and developing employees at all levels by providing a diverse array of programs including instructor-led classes, online learning, on-the-job training and leadership development programs. We also empower employees to manage their career through annual goal setting, mid-year checkpoint discussions, performance appraisals, training and development.

Fair wages and benefits

To attract, retain and motivate our employees, Flex has established a Total Rewards philosophy that spans transactional and relational rewards. Company and employee performance drives total compensation for employees. Pay ranges are determined by an employee’s grade, job function and location. Compensation ranges are closely monitored and evaluated on an annual basis to ensure Flex is competitive with other similar companies. In 2017, entry-level wages averaged 28 percent above local minimum wage at operational sites with workforces greater than 3,000 employees.

Wellness, health and safety

We inspire a lifestyle that promotes good health among employees by promoting exercise, healthy eating and access to quality medical services. A culture of health and wellness benefits the whole employee, both personally and professionally.

We promote a “zero injuries” culture across the company. As stated in our health and safety policy, Flex takes the necessary measures to provide a safe and healthy workplace, preventing potential injuries. We implement robust safety measures at every level of the organization. Our health and safety management system ensures that our employees and contractors have safe housing and work environments. Flex facilities have a health and safety management system in place, and many of them are certified OHSAS 18001:2007. Flex uses a sustainability metrics system to track, monitor and report our health and safety performance on a regular basis.

Our human rights management system mitigates or prevents negative impacts across the company. This management system is aligned to the RBA Code of Conduct and to other international standards. We actively promote human rights in partnership with customers and through our participation in the RBA and the Global Business Initiative on Human Rights.

In 2016, we made notable changes to our human rights policy. To better align with the U.N. Guiding Principles on Business and Human Rights, the following revisions were made: the policy now explicitly applies to the Flex value chain, a reference to “gender identity and expression” was added in the section prohibiting discrimination and new sections on Implementation, Reporting and Escalation Processes were added to clarify the policy’s day-to-day execution.

Flex has identified sites at risk for incidents of forced or compulsory labor. The assessment covers operations fully, and since 2016, this process has also been applied to suppliers. Countries with operations at risk include Malaysia, Singapore and Indonesia. Flex has undertaken the implementation of Employee Relations Team Programs to contribute to the elimination of all forms of forced and compulsory labor in Singapore, Indonesia and Eastern Europe, with the largest effort in Malaysia.

Flex is a company of diverse individuals working together in teams to meet our commitments to customers and shareholders. We recognize that our strength comes from the dedication, talents, experiences and perspectives of every employee. Because we are based in over 30 countries across the globe, our organization is naturally diverse in many dimensions including age, religion, gender and nationality, and we celebrate this diversity as a major contributor to the strength of our culture of innovation and inclusion.


Social innovation