Reverse logistics

After customers have received your product

A lot can happen to a product once it's out of the factory and into the hands of your customer – we're here to help you manage it. Let us handle spare parts inventory management and reverse logistics for your supply chain, and unlock the hidden value of returns.

In fact, improving reverse logistics can help a company increase revenue up to 5 percent of total sales, according to a study commissioned by UPS.

Get real-time visibility across your supply chain with insights across industries and markets. With a visible, well-managed supply chain, you can make your customers happier, your business more sustainable, and your spare parts and repairs operation more efficient.

We’ll help you recognize the savings that returns, repairs and recycling can bring for your business at any of our 30 dedicated centers.

We take returned goods, screen for faults and make repairs as needed at the whole unit, PCBA (printed circuit board) and component levels. Then we source replacement parts and send them back into your supply chain.

Global spare parts logistics

Keep the right parts on hand – we manage millions of them around the world, serving billions in customer revenue. So we know that when it comes to spare parts, it’s all about speed. Our in-region centers can help you plan for, source, store and send spare parts to wherever you need. That means faster service and repair, less downtime – and happier customers for you.

Recycling and sustainability

Our global supply chain reflects our commitment to a smarter, more sustainable future. Since 2013, we have recycled 460,000-plus tons of waste, equivalent to the weight of 2,500-plus blue whales.

We employ sustainable business practices through our policies, management systems, programs and initiatives to drive sustainability across the company and our value chain. We’re passionate about using our supply chain to make a positive impact in our industry.

Circular manufacturing

Case study

Sinctronics, founded by Flex, wins the FIESP Environmental Merit Award for their circular manufacturing practices.

Supply chain speed and visibility

Story

“Faster inventory turnaround means more, free cash flow,” explains Tom Linton, Chief Procurement and Supply Chain Officer at Flex.

Why integrate your supply chain?

Case study

Teradata turns to Flex to consolidate its supply chain and deliver some of the largest data warehouse systems in the world.

Manage reverse logistics and extend your customer reach

After customers have received your product