What’s really at stake
Across delivery and reverse logistics, OEMs are dealing with the same root issues:
- Fragmented service delivery across multiple providers
- Lack of visibility across forward and reverse flows
- High inventory holding costs due to misaligned planning or returns lag
- SLA failures driven by channel complexity or lack of regional flexibility
- Missed opportunities to reuse, recover, or monetize returned products
- Sustainability targets that are hard to hit, or even measure, without better tools
These challenges aren’t isolated—they’re systemic symptoms of supply chains that were never designed to operate as a connected system, exacerbated by service partners that specialize in only a part of the lifecycle. OEMs are left to stitch together solutions on their own, leading to inefficiencies, delays, and lost value. Whether optimizing one segment or integrating the entire back half of the lifecycle, the need for crisp, connected execution is clear.
Revolutionize lifecycle management with fully integrated services
Flex offers a unified portfolio that spans fulfillment, returns, reuse, resale, and recycling, giving OEMs an agile approach to fulfillment and aftermarket services, customized by region, industry, or product complexity. Whether deployed end-to-end or on a standalone basis, our solutions scale to deliver what customers need, where and when they need it. Expertise across the product lifecycle ensures that even when standalone solutions are preferred, every decision can be made with the full lifecycle in mind, making the transition from one phase to another seamless.
Streamline delivery with value-added fulfillment and logistics services
Reduce complexity and lead times across channels and routes to market with intelligent systems, global reach, and meticulous execution that enable finished goods to move from production to end customers faster and more cost-effectively.
Learn more about our value-added fulfillment and logistics services
Kitting and late customization
Localized configure-to-order solutions, including labeling, software flashing, bundling, and packaging
Vendor-managed inventory (VMI)
Integrated replenishment programs that reduce inventory risk, improve forecast alignment, and lower total cost
Warehousing/inventory management
Secure, climate-controlled storage co-located with manufacturing and fulfillment operations
Omnichannel fulfillment
One platform to support enterprise, retail, D2C, and marketplace channels, adapted to regional expectations
Packaging solutions
Sustainable packaging design and execution, including right-sizing, box-on-demand, and returnable packaging
Transportation management
Centralized coordination of multimodal shipments with real-time visibility, carrier optimization, and SLA monitoring
Strategy in action
Capture value and deliver an exceptional customer experience with aftermarket services
Extend the product lifecycle, reduce waste, recover value, and achieve desired sustainability outcomes with efficient, traceable programs and innovative digital tools that eliminate guesswork, identify opportunities, and improve profitability.
Learn more about our reverse logistics and circular economy aftermarket services
Returns management and screening
Diagnostics, testing, and disposition to recover value from returned products quickly and efficiently
Repair and
refurbishment
In-region services for restoring products or modules to working or like-new condition
Spare parts and asset recovery
Just-in-time spare parts delivery, planning, and inventory, integrated with teardown and reuse from returned goods
Commissioning and decommissioning
Product installation and retirement services, where in scope, integrated with part reuse, recycling, or resale
Recycling
Certified dismantling and material recovery programs designed for IP protection and regulatory compliance
Resale enablement
One platform to support enterprise, retail, D2C, and marketplace channels, adapted to regional expectations
Sustainability
One platform to support enterprise, retail, D2C, and marketplace channels, adapted to regional expectations
Digital platforms
Certified dismantling and material recovery programs designed for IP protection and regulatory compliance
Strategy in action
The Flex advantage: A unified, scalable approach connecting global fulfillment, returns, and value recovery
An ever-changing delivery landscape, sky-high customer expectations, and intense stakeholder focus on sustainability practices requires a rigorous approach to fulfillment and returns. Whether OEMs need a fully integrated solution or standalone service support for fulfillment, logistics, or reverse flows, Flex delivers integrated solutions at global scale that simplify execution, improve customer outcomes, and recover more value.
- Global network of solution experts, service hubs, and manufacturing facilities
- Proven success across industries, with solutions tailored to sector and regional requirements
- Circular economy solutions that are measurable, scalable, and tied to real business outcomes
- Digital tools for real-time insights into product movement, costs, and sustainability metrics
- Integrated delivery and recovery services built on a shared digital and operational backbone
Key benefits of leveraging Flex’s integrated fulfillment and aftermarket services:
Scale smarter, reduce waste, and move faster with Flex fulfillment and aftermarket services
