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Global Services
and Solutions

Providing fulfillment, returns, and circular economy
services and solutions

Supply chain visibility and insights

We provide detailed supply chain visibility and metrics through online and app-based tools — in addition to direct integration with client systems. This supply chain information is then used to derive beneficial insights and continually adjust and improve your supply chain performance.

Sustainability Environmental Achievement and Leadership (SEAL) Award 2023

Sustainability Environmental Achievement and Leadership (SEAL) Award

Highlighting our leadership, innovation, and commitment to sustainable business practices, Flex was honored with a SEAL (Sustainable Environmental Achievement and Leadership) Award in the Sustainable Service category for our circular economy solutions and intelligent CO2 analytics.

Circular economy services: Sustainability analytics and reporting

Sustainability analytics and reporting

Data is a powerful tool in crafting and implementing an effective circular economy solutions strategy. Our suite of leading financial and environmental modeling tools and our award-winning Flex ECO2 help you quantify how our circular interventions can reduce emissions and drive resource productivity.

From an initial assessment of carbon emissions to data driven support of repair, refurbishment, and recovery decisions, our capabilities help you identify the optimal circular path forward and craft the right strategy for your service and sustainability needs.

Returns management and screening

Returns management and screening

A trusted returns and screening process is critical to recovering value from returned products across enterprise, retail, and consumer channels.

We provide a range of solutions to enhance the customer experience and returns visibility while maximizing value recovery. Our services include managing the customer return process, returns logistics to the receipt, and screening of product. Our expertise in asset recovery supports take-back programs with zero-landfill initiatives, full end-to-end traceability, and legal compliance.

Aftermarket returns & repairs

Repair and refurbish

Repair and refurbishment have become important customer service and sustainability pillars for many brands. These capabilities allow companies to maintain products and prolong their lifecycle.

With configurable and scalable operations globally, we provide high quality technical repair and refurbishment services — tailored to meet specific lead time, service, and cost objectives. Our repair and refurbishment services are continually refined based on product and service process insights.

Recovery and reuse

Recovery and reuse

Many companies recognize the intrinsic value remaining within products at end of life.

Our intelligent reporting capabilities and second life value calculators enable value recovery and carbon footprint reduction outcomes. Extracting valuable metals and components and enabling product reuse provides new revenue streams. Additionally, these practices contribute to a zero-landfill strategy for company products.

We provide parts harvesting services across our sites — and are connected to a global network of recovery partners.

Circular economy solutions: recycling

Recycling

Sustainability is at the heart of what we do — from the materials we source to the manufacturing processes that transform them into your final product.

Why? Because our sustainable business practices help protect our communities, our customers, and our business for the future. Which means we can keep leading the way together for a long time to come.

Visibility and insights

Visibility and insights

Our systems provide visibility and audit trails into product status. This discernment supports quality and customer processes, while also providing the analytical basis for continuous process and service improvement insights.

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A Flex Factory In Brazil Takes A Circular Route To Success
Blog
March 24, 2023
A Flex factory in Brazil takes a circular route to success
Our World: Taking action for environment and community
Blog
August 4, 2022
Our World: Taking action for environment and community
The SWAP project to combat stretch wrap waste
White Paper
April 12, 2022
The SWAP project to combat stretch wrap waste
circular-economy-perspectives-dr-hau-lee-and-pat-ring-0
Webinar
November 1, 2021
Dr. Hau Lee and Flex SVP Pat Ring talk circular economy
How Industry 4.0 is driving the product lifecycle forward
Blog
October 12, 2021
Industry 4.0 driving the product lifecycle forward
circular economy solutions pat ring and hau lee webinar
Video
September 16, 2021
Circular Economy perspectives: Dr. Hau Lee and Pat Ring
Services and solutions to manage how products exist in the world
Video
August 4, 2021
Services and solutions to manage how products exist in the world
Supply chain e-commerce solutions for a digital world
Video
May 30, 2021
Supply chain e-commerce solutions for a digital world
gloved hand working on an intricate electronic component as part of a circular economy ecosystem
Video
May 17, 2021
Scaling circular economy solutions
Meet our Circular Economy Solutions Architect, Yuri Takigawa
Blog
May 5, 2021
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Using augmented reality to transform real-time collaboration
Blog
April 29, 2020
Using augmented reality to transform real-time collaboration
A meet-in-the-channel approach for a software-defined storage customer
Case Study
December 4, 2019
A meet-in-the-channel approach for a software-defined storage customer
Sound partnership delivers 3D audio for USound
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September 10, 2019
The sounds of revolution: Partnering to transform the 3D audio experience
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Circular economy and manufacturing with Sinctronics
Bringing circular manufacturing to electronics with Sinctronics
Case Study
August 22, 2019
Bringing circular manufacturing to electronics with Sinctronics
Deploying faster with design-led manufacturing partnerships
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June 4, 2019
Deploying faster with design-led manufacturing partnerships
Product lifecycle solutions: deliver
Video
June 4, 2019
Product lifecycle solutions: Deliver
Product lifecycle solutions: Build
Video
June 3, 2019
Product lifecycle solutions: Build
Product lifecycle solutions: Design and develop
Video
June 3, 2019
Product lifecycle: Design and develop
Product lifecycle solutions: Innovate
Video
June 3, 2019
Product lifecycle: Innovate
Product lifecycle solutions: Manage
Video
June 3, 2019
Product lifecycle: Manage
Providing capabilities that help transform industries
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June 3, 2019
Providing capabilities that help transform industries
product lifecycle overview
Video
May 31, 2019
Product lifecycle overview
Navigating global expansion and regionalization
Infographic
January 18, 2019
Navigating global expansion and regionalization
Innovative drug delivery device transforms immunotherapy
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August 28, 2018
Innovative drug delivery device transforms immunotherapy
Teradata leads with integrated supply chain
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August 28, 2018
Teradata leads with integrated supply chain
3 Design Approaches that are Changing Product Development
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May 23, 2018
3 design approaches that are changing product development
6 Ways to Increase Product Design Creativity
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6 ways to increase product design creativity
Resources