02/19/2019
 How we designed, built and use bots to increase productivity and standardization

As a global company, we must often follow region-specific requirements. For example, China’s social insurance, a required benefit for employees, comes with an abundance of manual and repetitive processes, and tight deadlines for personnel.


We decided to simplify the process with automation. After careful research and consideration, we identified rapid process automation (RPA) as the best software to take our automation to the next level. RPA software simplified processes by completing repetitive and manual tasks. Seeing room for more efficiency and invention, we decided to load RPA software onto a home-grown, desktop-sized bot, Gabriel.


The RPA bot allows us to focus on more complex problems without losing productivity by completing manual and repetitive tasks. Gabriel even continues working through the weekend. In fact, from April to May this year, we saw a 92 percent success rate in executing automation and a 100 percent accuracy rate in getting the job done.


Gabriel is enhancing our work experience by making it easier for us to focus on more complex problems. And each day, more organizations are discovering the same value. Are you ready to simplify your processes?


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