Establecimiento de objetivos 101 para operaciones sostenibles

1. Evaluar cuestiones de sostenibilidad de los materiales

The crux of an organization’s goals will rest on the materiality assessment that identifies and prioritizes the sustainability focus areas. This is a critical step to sustainability strategic planning as the commitments will drive important downstream activities and efforts, from meeting certain compliance requirements to investing in the right resources to Recopilar, medir e informar on organizational progress. This requires interviewing stakeholders to learn how they prioritize various issues, and these insights will help guide not only strategy but also the sustainability story. Notably, sustainability goals will go far if they are clearly connected to the mission and purpose. 

Realizar una evaluación de materialidad

A significant initial task is to uncover, size up, and analyze the sustainability topics that could materially impact the business, or conversely, the issues that operations could materially impact.

Metodología de evaluación de materialidad de Flex:

1. Seleccionar y refinar temas
2. Seleccionar y entrevistar a las partes interesadas
3. Sintetizar y documentar

Many of our customers at Flex, for instance, have expressed interest a desire to reduce greenhouse gas emissions and ensure their Socios de la cadena de suministro have safe and ethical labor practices. In those cases, both climate and labor issues would be at the top of their materiality assessment.

As companies identify and prioritize the issues list, the ones that will rise to the top will be those that are most important to the business and most important to stakeholders. 

Identify and engage stakeholders both inside and outside of the organization who can constructively weigh the various issues and share insightful perspectives. Besides customers, investors, and community partners, we also engage suppliers, governments, regulatory agencies, and labor organizations. 

We have also found experts in academia and nonprofits to be helpful; for instance, the Fondo Mundial para la Vida Silvestre has been a great partner in guiding us on how to engage and support certain communities where we operate. 

As for internal stakeholders, we consult a cross section of subject matter experts who advise on risks and budgets. Given our global operations, we ensure our stakeholders represent the interests of our key geographic markets.

Pasos clave adoptados durante la evaluación de materialidad de Flex:

• Assess sustainability topics from various frameworks 
• Identify topics with the greatest potential for impact and importance to business and stakeholders 
• Seleccionar partes interesadas internas y externas que representen una amplia gama de funciones, geografías y sectores. 
• Involucre a las partes interesadas para obtener aportes a través de entrevistas en profundidad 
• Analizar las respuestas de las partes interesadas para determinar las prioridades materiales 
• Desarrollar un enfoque para integrar temas materiales en nuestro programa de sostenibilidad. 

As the pool of stakeholders will have varying priorities, the sustainability team will aim to connect these dots and align them to Flex’s mission along with the key business drivers. After analyzing the findings from our research, surveys, and interviews, we validate our assessment with the executive team. You can see Flex’s materiality matrix at the beginning of our latest sustainability reports.  We update our list of material issues annually in response to the evolving needs of our most valued stakeholders, and this is reflected in our 10-K and proxy reports. 

Sustainability reports issued by industry peers 

While much of research is inward looking, there’s much to consider outside the walls of an organization to help shape goals. Keeping a pulse on emerging trends and practices is key. Analyzing the sustainability reports of organizational peers will create an important benchmark to identify where the company lags, exceeds, or is at parity in its sustainability reporting efforts. This can inform goal-setting as areas for improvement are revealed, and shed light on where the organization is ahead so as to continue to build momentum. 

2. Identificar colaboradores multifuncionales

On completing a materiality assessment, it’s critical to identify internal and external collaborators who will come together as partners on the sustainability journey, starting with the development of goals. 

Because corporate responsibility today has an extremely broad scope that ranges from fair labor practices to net zero emissions, sustainability goals rely on and affect many facets of the business. As a result, sustainability teams need partners across the organization to help set, execute, and measure sustainability goals. At Flex, these teams include facilities, human resources, operations, legal, business units, and finance. Given our global presence, we also engage managers who lead our sites across the world. 

Sustainability partners are not limited to internal collaboration

If possible, key customers and shareholders should be included in the materiality exercise. It will ensure a balanced perspective and may help uncover opportunities. Most notably, engaging suppliers can ensure the integrity of a supply network.

At Flex, we set expectations with our vendors through a código de Conducta del proveedor and regularly evaluate our suppliers and our labor agencies for potential risks as well as sustainability performance. We also offer educational resources such as webinars and compartir las mejores prácticas with our preferred suppliers to help them set environmental targets. 

Regardless of whether partners are internal or external, we continuously engage and empower them. This includes checking in on a regular cadence to offer support, ensure accountability, and proactively share research to help them think about their goals over the near, mid-, and long-term. Engaging the right partners who can drive progress and be accountable for their targets should lead to successful outcomes. 

Del mismo modo, la fluidez a la hora de integrar los esfuerzos de los colaboradores y conectar los puntos entre los distintos dominios de la sostenibilidad también son factores críticos para el éxito. En resumen, los directores de programas que empoderan a sus colaboradores al posicionar la sostenibilidad como un objetivo compartido y facilitar el progreso en lugar de asumir la responsabilidad absoluta de los objetivos verán resultados productivos a partir de sus esfuerzos.

3. Desarrollar y alinear objetivos

Con sus colaboradores internos, desarrolle objetivos que se alineen con la misión de su organización y los impulsores comerciales clave. Para un fabricante como Flex, nuestros objetivos se ceñirán a prácticas de fabricación sostenibles que, entre otros, minimicen nuestra huella ambiental, promuevan el bienestar de nuestros empleados y garanticen que la ética y la transparencia sigan siendo una prioridad.

Checklist: connecting the dots in goal-setting:

Tie the sustainability agenda to the company’s purpose, mission, strategy, and day-to-day operations. 

Align to frameworks that are significant to the business and stakeholders for measuring performance. 

Piense en grande, pero también piense de forma incremental en el progreso que se puede lograr de manera realista trimestre a trimestre y año a año. 

Sustainability is a journey, not a sprint. We take bold but purposeful steps that put our organization on the road to responsible growth. It’s essential to target aspirational goals that can inspire the organization to join the journey and make meaningful progress that can beget greater progress. While net zero or zero-waste can sound daunting, laying the groundwork to get there and achieving incremental results should embolden the organization to fully embrace ambitious targets.

At Flex, we launched Flex 20 by 2020 in 2015, committing to 20 sustainability targets in alignment with the Objetivos de Desarrollo Sostenible de la ONU. Every year since then, we have shared our progress on each of these goals. At launch, this was a big step for our sustainability team, but the decision was to challenge ourselves and learn from the experience. Out of our 20 goals, we met 16 and are proud of our efforts. We have since taken our learnings and investments to launch our Estrategia y compromisos 2030, reflecting our most ambitious goals yet. Among our targets, we commit to reducing absolute Scope 1 and 2 GHG emissions 50 percent by 2030¹ and achieving zero waste in at least half of our manufacturing sites by 2025.

4. Seguimiento y medición

Measuring and reporting progress helps evolve a sustainability journey. Moreover, sharing progress and milestones with collaborators and stakeholders can yield constructive feedback for continuous improvement. 

While missing a target is not uncommon for companies, it is critical to analyze where efforts fell short and apply these learnings to continuously improve. A successful approach prioritizes being as transparent as possible in communicating why the goal was not met. 

One key is to operationalize a sustainability strategy and create annual or multi-year plans with key performance indicators, milestones, targets, and goals. Communicating goals and progress to employees and beginning to share this information publicly helps set the expectation that sustainability reporting is becoming as mandatory as financial reporting. 

The best practices for collecting data are outlined in the next post, since after goal-setting, data collection represents the crucial next phase in laying the foundation for responsible growth and reporting. At every step of the way, Flex partners with our customers to learn how to operate more sustainably together. 

¹a partir de un año base de 2019 y el límite objetivo incluye emisiones biogénicas y absorciones de materias primas para bioenergía.