{"id":1086,"date":"2021-03-31T22:45:00","date_gmt":"2021-03-31T22:45:00","guid":{"rendered":"https:\/\/flex-main.lndo.site\/resources\/deep-collaboration-takes-product-launch-over-the-finish-line"},"modified":"2023-09-21T20:27:55","modified_gmt":"2023-09-21T20:27:55","slug":"deep-collaboration-takes-product-launch-over-the-finish-line","status":"publish","type":"resource","link":"https:\/\/flex.com\/zh\/resources\/deep-collaboration-takes-product-launch-over-the-finish-line","title":{"rendered":"\u6df1\u5ea6\u534f\u4f5c\u63a8\u8fdb\u4ea7\u54c1\u987a\u5229\u53d1\u5e03"},"content":{"rendered":"<div id=\"overscroll-top\" style=\"background-color: #eaeef4;\"><\/div>\n<div class=\"resource-header block\">\n\t<div class=\"container\">\n\t\t<div class=\"breadcrumb\">\n\t\t\t<a title=\"Homepage\" href=\"\/\">Flex<\/a>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M365.3 256l-22.6 22.6-192 192L128 493.3 82.7 448l22.6-22.6L274.7 256 105.4 86.6 82.7 64 128 18.7l22.6 22.6 192 192L365.3 256z\"\/><\/svg>\n\t\t\t<a title=\"Resources\" href=\"\/resources\">Resources<\/a>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M365.3 256l-22.6 22.6-192 192L128 493.3 82.7 448l22.6-22.6L274.7 256 105.4 86.6 82.7 64 128 18.7l22.6 22.6 192 192L365.3 256z\"\/><\/svg>\n\t\t\t<a title=\"Deep collaboration takes product launch over the finish line\">Deep collaboration takes product launch over the finish line<\/a>\n\t\t<\/div>\n\t\t<h1>Deep collaboration takes product launch over the finish line<\/h1>\n\t\t\t\t<div class=\"separator\"><\/div>\n\t\t<div class=\"details\">\n\t\t\t\t\t\t\t\t\t<div class=\"date detail\">\n\t\t\t\tPosted on<br>\n\t\t\t\t31 3 \u6708, 2021\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"categories\">\n\t\t\t\t<div class=\"categories-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"cat-tag\">Case Study<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"cat-tag\" data-cat-level=\"2\" data-destination=\"\/solutions-and-services\/manufacturing#resources\" href=\"\/solutions-and-services\/manufacturing#resources\">Advanced Manufacturing<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"cat-tag\" data-cat-level=\"3\" data-destination=\"\/solutions-and-services\/supply-chain?subcategories=resiliency#resources\" href=\"\/solutions-and-services\/supply-chain?subcategories=resiliency#resources\">Resiliency<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"sidebar block normal-sidebar\">\n\t<div class=\"container\">\n\t\t<div class=\"content\">\n\t\t\t\n\n<p class=\"has-medium-font-size\">Since 2014, a leader in trusted identity solutions, including smart card readers, has trusted us to build many of their devices. Chief among those is a family of reader platforms, which are a key part of the of the company\u2019s portfolio.&nbsp;<\/p>\n\n\n\n<p>In 2019, our customer began working with us as part of their plan to introduce a new line-up of next-generation readers that supported a variety of credential technologies. The plan was to ship the revamped devices in 2020.<\/p>\n\n\n<div id=\"id_69e91b4c184b4\" class=\"media block\">\n\t<div class=\"container media-center \">\n\t\t<div class=\"media\" style=\"left: 0px; min-width: 100%; max-width: 100%;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image \">\n\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Deep collaboration takes product launch over the finish line\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2022\/11\/deep-collaboration-takes-product-launch-over-the-finish-line-0.jpg\" title=\"\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t<script>\n\t(function () {\n\t\tlet hasRun_id_69e91b4c184b4 = false;\n\t\tfunction updateVideoDisplay_id_69e91b4c184b4() {\n\t\t\tconst youtubeVideoId = \"\";\n\t\t\tconst bynderID = \"\";\n\t\t\tconst mediaType = \"image\";\n\t\t\tconst mediaVideoElement = document.getElementById('media-video-id_69e91b4c184b4');\n\t\t\tconst bodyClass = document.body.className || '';\n\t\t\tconst match = bodyClass.match(\/translatepress-([a-z]{2})(?:_[A-Z]{2})?\/i);\n\t\t\tconst currentLanguage = match ? match[1].toLowerCase() : 'en';\n\t\t\tconst isChineseLang = currentLanguage === 'zh';\n\t\t\tconsole.log('isChineseLang:', isChineseLang);\n\t\t\tconsole.log('Language detected:', currentLanguage);\n\t\t\tconst isValidYouTube = youtubeVideoId && \/^[A-Za-z0-9_-]{11}$\/.test(youtubeVideoId);\n\t\t\t\n\t\t\tif (!mediaVideoElement || mediaType !== \"video\") return;\n\t\t\tmediaVideoElement.innerHTML = ''; \/\/ Clear existing content\n\t\t\t\n\t\t\tlet videoSourceClass = 'fallback-error';\n\t\t\t\n\t\t\tif (isChineseLang) {\n\t\t\t\tif (bynderID) {\n\t\t\t\t\tvideoSourceClass = 'bynder';\n\t\t\t\t}\n\t\t\t} else {\n\t\t\t\tif (isValidYouTube) {\n\t\t\t\t\tvideoSourceClass = 'youtube';\n\t\t\t\t} else if (bynderID) {\n\t\t\t\t\tvideoSourceClass = 'bynder';\n\t\t\t\t}\n\t\t\t}\n\t\t\t\n\t\t\t\/\/ Apply layout class (used in SCSS)\n\t\t\tmediaVideoElement.className = 'video ' + videoSourceClass;\n\t\t\n\t\t\t\/\/ CASE: Chinese language\n\t\t\tif (isChineseLang) {\n\t\t\t\tif (bynderID) {\n\t\t\t\t\t\/\/ Load Bynder\n\t\t\t\t\tif (!document.getElementById('bynder-widgets-js')) {\n\t\t\t\t\t\tconst script = document.createElement('script');\n\t\t\t\t\t\tscript.src = 'https:\/\/d8ejoa1fys2rk.cloudfront.net\/bynder-embed\/latest\/bynder-embed.js';\n\t\t\t\t\t\tscript.id = 'bynder-widgets-js';\n\t\t\t\t\t\tscript.setAttribute('data-account-url', 'https:\/\/brandcenter.flex.com');\n\t\t\t\t\t\tscript.setAttribute('data-language', 'zh');\n\t\t\t\t\t\tdocument.body.appendChild(script);\n\t\t\t\t\t}\n\t\t\n\t\t\t\t\tconst bynderDiv = document.createElement('div');\n\t\t\t\t\tbynderDiv.id = 'bynder-id_69e91b4c184b4';\n\t\t\t\t\tbynderDiv.className = 'video-bynder';\n\t\t\t\t\tbynderDiv.setAttribute('data-bynder-widget', 'video-item');\n\t\t\t\t\tbynderDiv.setAttribute('data-media-id', bynderID);\n\t\t\t\t\tmediaVideoElement.appendChild(bynderDiv);\n\t\t\n\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\tif (typeof BynderEmbed !== 'undefined' && typeof BynderEmbed.load === 'function') {\n\t\t\t\t\t\t\tBynderEmbed.load();\n\t\t\t\t\t\t}\n\t\t\t\t\t}, 500);\n\t\t\t\t} else {\n\t\t\t\t\t\/\/ No Bynder = error (even if YouTube is valid)\n\t\t\t\t\tshowVideoError();\n\t\t\t\t}\n\t\t\n\t\t\t\/\/ CASE: Not Chinese\n\t\t\t} else {\n\t\t\t\tif (isValidYouTube) {\n\t\t\t\t\tconst iframe = document.createElement('iframe');\n\t\t\t\t\tiframe.id = 'youtube-id_69e91b4c184b4';\n\t\t\t\t\tiframe.className = 'video-youtube';\n\t\t\t\t\tiframe.src = 'https:\/\/www.youtube.com\/embed\/' + youtubeVideoId + '?rel=0';\n\t\t\t\t\tiframe.frameBorder = '0';\n\t\t\t\t\tiframe.playsInline = true;\n\t\t\t\t\tiframe.allow = 'encrypted-media';\n\t\t\t\t\tiframe.allowFullscreen = true;\n\t\t\t\t\tmediaVideoElement.appendChild(iframe);\n\t\t\t\t} else if (bynderID) {\n\t\t\t\t\t\/\/ Load Bynder (fallback if no YouTube)\n\t\t\t\t\tif (!document.getElementById('bynder-widgets-js')) {\n\t\t\t\t\t\tconst script = document.createElement('script');\n\t\t\t\t\t\tscript.src = 'https:\/\/d8ejoa1fys2rk.cloudfront.net\/bynder-embed\/latest\/bynder-embed.js';\n\t\t\t\t\t\tscript.id = 'bynder-widgets-js';\n\t\t\t\t\t\tscript.setAttribute('data-account-url', 'https:\/\/brandcenter.flex.com');\n\t\t\t\t\t\tscript.setAttribute('data-language', currentLanguage);\n\t\t\t\t\t\tdocument.body.appendChild(script);\n\t\t\t\t\t}\n\t\t\n\t\t\t\t\tconst bynderDiv = document.createElement('div');\n\t\t\t\t\tbynderDiv.id = 'bynder-id_69e91b4c184b4';\n\t\t\t\t\tbynderDiv.className = 'video-bynder';\n\t\t\t\t\tbynderDiv.setAttribute('data-bynder-widget', 'video-item');\n\t\t\t\t\tbynderDiv.setAttribute('data-media-id', bynderID);\n\t\t\t\t\tmediaVideoElement.appendChild(bynderDiv);\n\t\t\n\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\tif (typeof BynderEmbed !== 'undefined' && typeof BynderEmbed.load === 'function') {\n\t\t\t\t\t\t\tBynderEmbed.load();\n\t\t\t\t\t\t}\n\t\t\t\t\t}, 500);\n\t\t\t\t} else {\n\t\t\t\t\t\/\/ No valid YouTube or Bynder = error\n\t\t\t\t\tshowVideoError();\n\t\t\t\t}\n\t\t\t}\n\t\t\n\t\t\tfunction showVideoError() {\n\t\t\t\tconst errorDiv = document.createElement('div');\n\t\t\t\terrorDiv.id = 'video-error-id_69e91b4c184b4';\n\t\t\t\terrorDiv.className = 'video-error';\n\t\t\t\terrorDiv.innerHTML = `\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<h3>Video Unavailable<\/h3>\n\t\t\t\t\t\t<p>The content you\u2019re seeking is momentarily unavailable. We appreciate your patience and look forward to sharing it with you soon.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t`;\n\t\t\t\tmediaVideoElement.appendChild(errorDiv);\n\t\t\t}\n\t\t}\n\t\t\n\t\tfunction runVideoInjection() {\n\t\t\tif (hasRun_id_69e91b4c184b4) return;\n\t\t\thasRun_id_69e91b4c184b4 = true;\n\t\t\tupdateVideoDisplay_id_69e91b4c184b4();\n\t\t}\n\t\t\n\t\t\/\/ Always run on front-end\n\t\tif (document.readyState === 'loading') {\n\t\t\tdocument.addEventListener('DOMContentLoaded', runVideoInjection);\n\t\t} else {\n\t\t\trunVideoInjection();\n\t\t}\n\t\t\n\t\t\/\/ Also run in editor if available\n\t\tif (typeof wp !== 'undefined' && wp.domReady) {\n\t\t\twp.domReady(runVideoInjection);\n\t\t}\n\t})();\n\t<\/script>\n\t\n\t<script>\n\t\tdocument.addEventListener('DOMContentLoaded', function () {\n\t\t\t\n\t\t\t\/\/ Get the block element by ID\n\t\t\tvar blockElement = document.getElementById(\"id_69e91b4c184b4\");\n\t\t\tif (!blockElement) return;\n\t\n\t\t\t\/\/ Reveal the block\n\t\t\t(function ($) {\n\t\t\t\tScrollReveal().reveal(blockElement.querySelector(\".container .media\"), {origin: \"bottom\", distance: \"20px\", opacity: 1, duration: 1000});\n\t\t\t\tScrollReveal().reveal(blockElement.querySelector(\".container .content\"), {origin: \"bottom\", distance: \"20px\", opacity: 1, duration: 1000});\n\t\t\t}(jQuery));\n\t\t});\n\t<\/script>\n<\/div>\n\n<div class=\"spacer block\" style=\"height: 24px;\">\n\t<\/div>\n\n\n<p>The team at our Guadalajara design center went to work, and in August 2019, they completed successful prototyping. Our customer\u2019s product was ready to be produced in volume at our Aguascalientes site. Not long after we began the initial runs in early March 2020, however, COVID-19 began spiraling upward across Mexico.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-the-challenge\" style=\"font-weight:600\">The challenge<\/h2>\n\n\n\n<p>Our customer depended on us to ship the readers in time for their planned product launch in mid-2020. Therefore, we needed to hit our volume targets and begin shipping in April. Yet we faced the prospect of site closure by government authorities, unless we could demonstrate that our active lines served the production of medical and other essential goods, and that we had put health and safety measures in place that met government standards.<\/p>\n\n\n\n<p>The other challenge was that our customer was accustomed to sending their team onsite (as is customary with a new product ramp) to ensure we were on track and help troubleshoot issues. With COVID being a health risk, onsite visits were hampered by travel restrictions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-the-solution\" style=\"font-weight:600\">The solution<\/h2>\n\n\n\n<p>We took parallel actions to continue our operations in support of our customer\u2019s upcoming product launch.<\/p>\n\n\n\n<p>First, we ensured our team\u2019s health and safety, immediately deploying the required controls to prepare the plant and production lines to be compliant with government-prescribed protocols. The <a href=\"https:\/\/flex.com\/resources\/collaborating-in-china-to-speed-ct-scanner-production\">best practices developed early on by our team in China<\/a> helped us accelerate the deployment of safety measures.<\/p>\n\n\n\n<p>In tandem, we worked closely with our customer to prepare documentation to make the case that manufacturing ID management tools was critical at the time. We also liaised with government officials to help them understand the importance of continuing this project as planned. We made the case that controlling access to places like medical supply rooms at hospitals or data centers was as important as ever. Moreover, ID management devices providing no-touch access to secure areas became urgent when health officials were advocating minimal contact with people and things.\u00a0<\/p>\n\n\n\n<p>We wasted no time in chasing down parts as shortages in electronic parts and other components loomed. We leaned on our strong supplier relationships in many cases and worked the phones and email to ensure continuous shipment.&nbsp;<\/p>\n\n\n\n<p>As our Aguascalientes site operated at reduced capacities after we shut down our nonessential lines, we had headcount available to redeploy to accelerate the production of readers. We trained these team members, and within two weeks, they helped us successfully ramp production.<\/p>\n\n\n\n<p>Meanwhile, amid travel restrictions, we collaborated with our customer\u2019s engineering and supply chain teams, ensuring our volume production was meeting all expectations throughout the ramp. Because of our longstanding relationship, we had worked closely with the teams many times. This familiarity made remote collaboration that much easier. We used different workarounds to ensure our virtual check-ins had integrity, including weekly video meetings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-the-results-nbsp\" style=\"font-weight:600\">The results&nbsp;<\/h2>\n\n\n\n<p>We achieved our volume production targets, shipping the first lot in April 2020 \u2014 on time. As we continued the production ramp, we consistently achieved our targets in the months of August and September as well.&nbsp;<\/p>\n\n\n<div class=\"spacer block\" style=\"height: 48px;\">\n\t<\/div>\n\n\n<p class=\"link-arrow\"><a href=\"https:\/\/flex.com\/downloads\/case-study-deep-collaboration-takes-product-launch-over-the-finish-line\">Download the case study<\/a><\/p>\n\n\n\t\t<\/div>\n\t\t<div class=\"sidebar normal-column\">\n\t\t\t\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Unlock value with integrated services across the product lifecycle\" class=\"image\" href=\"https:\/\/flex.com\/zh\/resources\/unlock-value-with-integrated-services-across-the-product-lifecycle\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Technician putting the CPU on the socket of the computer motherboard\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2025\/11\/The-technician-is-putting-the-CPU-on-the-socket-of-the-computer-motherboard-e1762475711751-540x304.jpg\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\teBook\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Unlock value with integrated services across the product lifecycle\" class=\"title\" href=\"https:\/\/flex.com\/zh\/resources\/unlock-value-with-integrated-services-across-the-product-lifecycle\" target=\"_self\">\n\t\t\t\t\tUnlock value with integrated services across the product lifecycle\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"The future of manufacturing: Your questions answered\" class=\"image\" href=\"https:\/\/flex.com\/zh\/resources\/the-future-of-manufacturing-your-questions-answered\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Answering your manufacturing questions\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2025\/10\/MD25_Flex.com-1-540x304.png\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\tBlog\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"The future of manufacturing: Your questions answered\" class=\"title\" href=\"https:\/\/flex.com\/zh\/resources\/the-future-of-manufacturing-your-questions-answered\" target=\"_self\">\n\t\t\t\t\tThe future of manufacturing: Your questions answered\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Celebrating manufacturing leadership in Brazil and Mexico\" class=\"image\" href=\"https:\/\/flex.com\/zh\/resources\/celebrating-manufacturing-leadership-in-brazil-and-mexico\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Flex sites receiving AME Excellence Award\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2025\/10\/AME-Award-Flex-resource-540x304.jpg\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\tNews\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Celebrating manufacturing leadership in Brazil and Mexico\" class=\"title\" href=\"https:\/\/flex.com\/zh\/resources\/celebrating-manufacturing-leadership-in-brazil-and-mexico\" target=\"_self\">\n\t\t\t\t\tCelebrating manufacturing leadership in Brazil and Mexico\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"spacer block\" style=\"height: 96px;\">\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2333,"template":"","categories":[44,52],"tags":[],"content-type":[8],"class_list":["post-1086","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-manufacturing","category-resiliency","content-type-case-study"],"acf":[],"_links":{"self":[{"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/resource\/1086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/resource\/1086\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/media\/2333"}],"wp:attachment":[{"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/media?parent=1086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/categories?post=1086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/tags?post=1086"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/flex.com\/zh\/wp-json\/wp\/v2\/content-type?post=1086"}],"curies":[{"name":"\u53ef\u6e7f\u6027\u7c89\u5242","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}