{"id":13325,"date":"2023-01-11T17:48:00","date_gmt":"2023-01-11T17:48:00","guid":{"rendered":"https:\/\/flex.com\/?post_type=resource&#038;p=13325"},"modified":"2025-03-19T19:26:06","modified_gmt":"2025-03-20T00:26:06","slug":"calling-on-manufacturers-to-put-resiliency-first","status":"publish","type":"resource","link":"https:\/\/flex.com\/es\/resources\/calling-on-manufacturers-to-put-resiliency-first","title":{"rendered":"Pidiendo a los fabricantes que antepongan la resiliencia"},"content":{"rendered":"<div id=\"overscroll-top\" style=\"background-color: #eaeef4;\"><\/div>\n<div class=\"resource-header block\">\n\t<div class=\"container\">\n\t\t<div class=\"breadcrumb\">\n\t\t\t<a title=\"Homepage\" href=\"\/\">Flex<\/a>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M365.3 256l-22.6 22.6-192 192L128 493.3 82.7 448l22.6-22.6L274.7 256 105.4 86.6 82.7 64 128 18.7l22.6 22.6 192 192L365.3 256z\"\/><\/svg>\n\t\t\t<a title=\"Resources\" href=\"\/resources\">Resources<\/a>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M365.3 256l-22.6 22.6-192 192L128 493.3 82.7 448l22.6-22.6L274.7 256 105.4 86.6 82.7 64 128 18.7l22.6 22.6 192 192L365.3 256z\"\/><\/svg>\n\t\t\t<a title=\"Calling on manufacturers to put resiliency first\">Calling on manufacturers to put resiliency first<\/a>\n\t\t<\/div>\n\t\t<h1>Calling on manufacturers to put resiliency first<\/h1>\n\t\t\t\t<div class=\"separator\"><\/div>\n\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"authors\">\n\t\t\t\t\t\t\t\t<div class=\"author-detail\">\n\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Hooi Tan, President of Global Operations and Supply Chain, Flex\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2023\/02\/Leadership-Hooi-Tan-336x336.jpg\" title=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t\t\tby <a title=\"Hooi Tan\" href=\"\/leadership\/hooi-tan\">Hooi Tan<\/a><br>\n\t\t\t\t\t\tChief Operating Officer\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"date detail\">\n\t\t\t\tPosted on<br>\n\t\t\t\tenero 11, 2023\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"categories\">\n\t\t\t\t<div class=\"categories-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"cat-tag\">Blog<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"cat-tag\" data-cat-level=\"3\" data-destination=\"\/solutions-and-services\/supply-chain?subcategories=resiliency#resources\" href=\"\/solutions-and-services\/supply-chain?subcategories=resiliency#resources\">Resiliency<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"cat-tag\" data-cat-level=\"2\" data-destination=\"\/solutions-and-services\/manufacturing#resources\" href=\"\/solutions-and-services\/manufacturing#resources\">Advanced Manufacturing<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"cat-tag\" data-cat-level=\"2\" data-destination=\"\/leadership-insights-blog\" href=\"\/leadership-insights-blog\">Leadership Insights<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"sidebar block normal-sidebar\">\n\t<div class=\"container\">\n\t\t<div class=\"content\">\n\t\t\t\n\n<p>Manufacturing is a complex industry operating in a world that\u2019s only becoming more complicated. In today\u2019s fast-paced, global business landscape, it can be tempting to lean on legacy modes of operations that have worked in the past. However, the many disruptions and challenges of the past few years \u2014 including a global pandemic, component shortages, geopolitical turmoil, and an ongoing war for talent \u2014 have made it clear that we cannot remain on the same path. If companies want to be a part of the next era of manufacturing, they should prioritize business continuity and resiliency. Manufacturing ecosystems must be adaptable to survive and thrive.<\/p>\n\n\n<div id=\"id_69deb2796dbd7\" class=\"media block\">\n\t<div class=\"container media-center \">\n\t\t<div class=\"media\" style=\"left: 0px; min-width: 100%; max-width: 100%;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image none\">\n\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Calling on manufacturers to put resiliency first\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2023\/02\/calling-on-manufacturers-to-put-resiliency-first-0.jpg\" title=\"\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t<script>\n\t(function () {\n\t\tlet hasRun_id_69deb2796dbd7 = false;\n\t\tfunction updateVideoDisplay_id_69deb2796dbd7() {\n\t\t\tconst youtubeVideoId = \"\";\n\t\t\tconst bynderID = \"\";\n\t\t\tconst mediaType = \"image\";\n\t\t\tconst mediaVideoElement = document.getElementById('media-video-id_69deb2796dbd7');\n\t\t\tconst bodyClass = document.body.className || '';\n\t\t\tconst match = bodyClass.match(\/translatepress-([a-z]{2})(?:_[A-Z]{2})?\/i);\n\t\t\tconst currentLanguage = match ? 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We appreciate your patience and look forward to sharing it with you soon.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t`;\n\t\t\t\tmediaVideoElement.appendChild(errorDiv);\n\t\t\t}\n\t\t}\n\t\t\n\t\tfunction runVideoInjection() {\n\t\t\tif (hasRun_id_69deb2796dbd7) return;\n\t\t\thasRun_id_69deb2796dbd7 = true;\n\t\t\tupdateVideoDisplay_id_69deb2796dbd7();\n\t\t}\n\t\t\n\t\t\/\/ Always run on front-end\n\t\tif (document.readyState === 'loading') {\n\t\t\tdocument.addEventListener('DOMContentLoaded', runVideoInjection);\n\t\t} else {\n\t\t\trunVideoInjection();\n\t\t}\n\t\t\n\t\t\/\/ Also run in editor if available\n\t\tif (typeof wp !== 'undefined' && wp.domReady) {\n\t\t\twp.domReady(runVideoInjection);\n\t\t}\n\t})();\n\t<\/script>\n\t\n\t<script>\n\t\tdocument.addEventListener('DOMContentLoaded', function () {\n\t\t\t\n\t\t\t\/\/ Get the block element by ID\n\t\t\tvar blockElement = document.getElementById(\"id_69deb2796dbd7\");\n\t\t\tif (!blockElement) return;\n\t\n\t\t\t\/\/ Reveal the block\n\t\t\t(function ($) {\n\t\t\t\tScrollReveal().reveal(blockElement.querySelector(\".container .media\"), {origin: \"bottom\", distance: \"20px\", opacity: 1, duration: 1000});\n\t\t\t\tScrollReveal().reveal(blockElement.querySelector(\".container .content\"), {origin: \"bottom\", distance: \"20px\", opacity: 1, duration: 1000});\n\t\t\t}(jQuery));\n\t\t});\n\t<\/script>\n<\/div>\n\n<div class=\"spacer block\" style=\"height: 24px;\">\n\t<\/div>\n\n\n<p>Though it\u2019s impossible to predict every future event, we can mitigate risk by building a robust toolkit that allows us to respond, recalibrate, and recover quickly and effectively when faced with new disruptions. From my over 30 years\u2019 experience in this industry, I urge all companies to start putting resiliency first. We can better weather storms and stay competitive if we adopt advanced technologies, optimize processes and workflows, and invest in a strong employee base.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-transforming-the-factory-with-advanced-technology\" style=\"font-weight:600\">Transforming the factory with advanced technology<\/h2>\n\n\n\n<p>In an increasingly digital world, manufacturers must proactively implement Industry 4.0 (I4.0) technologies and solutions, such as automation, simulation, and machine intelligence (MI). A recent MIT Machine Intelligence for Manufacturing and Operations (MIMO) and McKinsey and Company survey of 100 high-performing companies found that \u201coverall, those who extracted the biggest gains from digital technologies had strong governance, deployment, partnerships, MI-trained employees, and data availability. They also <a href=\"https:\/\/www.weforum.org\/agenda\/2022\/03\/study-machine-learning-manufacturing\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">spent up to 60 percent more on machine learning<\/a> than their competitors.\u201d<\/p>\n\n\n\n<p>Yes, these companies may spend 60 percent more than their competitors on certain technologies, but that can translate to more optimized manufacturing lines, less waste, and higher visible into the product lifecycle. To gain the greatest advantage from these I4.0 deployments, companies must fully commit to the process and invest not just in the technology, but also in workforce training and development. The path forward will look different for every company, but there is always the opportunity to leverage technology to enhance productivity, increase competitiveness, and enable resiliency.<\/p>\n\n\n\n<p>For example, manufacturers of complex, higher cost, and longer lifecycle products \u2014 such as automotive and medical devices \u2014 may choose to invest in highly specialized automation solutions to optimize their product lines. On the other hand, a manufacturer with a high mix of consumer products may benefit from \u201cvanilla automation,\u201d or automation processes that can be used to carry out common steps like fastening screws, applying labels, and packaging products. In both cases,&nbsp;Industry 4.0&nbsp;technologies provide a competitive advantage; it\u2019s just a matter of understanding your business well enough to determine the most effective solution.<\/p>\n\n\n\n<p>Additionally, by investing in the IT infrastructure that enables data collection and sharing across the product lifecycle, manufacturers gain the advantage of better insights for production line and supply chain planning. Having the data architecture to connect every part of the product lifecycle \u2013 from planning to production to warehousing to delivery and aftermarket \u2013 will empower factories of the future to better navigate disruptive events and act with the agility and confidence needed to recover from setbacks. It will also help us to identify growth opportunities and new ways to be more competitive and \u201csticky\u201d with consumers.<\/p>\n\n\n\n<p>A <a href=\"https:\/\/hbr.org\/2022\/10\/dont-abandon-your-just-in-time-supply-chain-revamp-it\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">recent Harvard Business Review article<\/a> supports this position: \u201cAnalytics, for example, can help members of the supply chain identify common parts across product lines and design optimal buffers. Digital twins \u2014 digital models of the supply chain \u2014 can alert downstream plants about any upstream disruptions faster so they can avail themselves of the buffers more quickly.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-finding-ways-to-streamline-processes-and-production-lines\" style=\"font-weight:600\">Finding ways to streamline processes and production lines<\/h2>\n\n\n\n<p>Factories of the future require a strong focus on process know-how and a culture of continuous improvement. Acquiring&nbsp;<a href=\"\/solutions-and-services\/manufacturing#industry-4-0\">Industry 4.0&nbsp;technologies<\/a> is only the first step in the journey; companies must be disciplined about implementation and apply Six Sigma and lean manufacturing principles to achieve operational excellence. At Flex, we nurture a culture of continuous improvement through the application of these principles at our sites. In 2022, our sites in Tczew, Poland and Pelabuhan Tanjung Pelepas, Malaysia both received&nbsp;<a href=\"https:\/\/investors.flex.com\/company-news\/press-release-details\/2022\/Two-Flex-factories-receive-Manufacturing-Excellence-Awards-for-lean-innovation-by-the-Association-of-Manufacturing-Excellence\/default.aspx\">Manufacturing Excellence Awards<\/a>&nbsp;for lean innovation by the Association of Manufacturing Excellence.<\/p>\n\n\n\n<p>If you sideline process know-how and improvement practices, you could end up paying a high price. When technology implementations are rushed or done sloppily, companies may be left with idle machines, underutilized software platforms, or poor-quality products. Consider a manufacturer seeking to automate a manual inspection process without first carefully defining pass\/fail criteria. The company is likely to end up with too many rejects and a higher cost per unit, or a low-quality product that damages the brand\u2019s reputation and customer loyalty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-valuing-people-above-all\" style=\"font-weight:600\">Valuing people above all<\/h2>\n\n\n\n<p>Industry 4.0&nbsp;technologies will help transform factories of the future, but I would be remiss to leave out the most important ingredient \u2014 the people who make the manufacturing industry extraordinary. Our industry\u2019s long-term success and resiliency depends on our ability to hire and retain the purpose-driven innovators, problem-solvers, and makers who are shepherding us into the next era of manufacturing.<\/p>\n\n\n\n<p>This means building a culture of collaboration and purposeful execution. It also requires providing development opportunities for our workforce so that they can continue to learn, grow, and manage the advanced technologies that will make their jobs safer and more enjoyable. This is a critical area if companies wish to remain resilient and competitive in the future. In fact, research from McKinsey and Company shows that about <a href=\"https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/raising-the-resilience-of-your-organization\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">45 percent of organizations are anticipating skills gaps within the next five years<\/a>.\u00a0Without investing in skills development and training, companies will find themselves let behind.<\/p>\n\n\n\n<p>For example, we implemented the Capability Acceleration Program at Flex to train employees in the US and around the world on a broad range of disciplines and skills related to&nbsp;Industry 4.0. Courses cover topics that include automation, simulation for future stage modeling, extended reality, and more. Since 2007, over 18,000 Flex employees have been trained through this program.<\/p>\n\n\n\n<p>In day-to-day production, we must also think about securing capacity so that we can ramp up to full production after a disruption. For example, in the face of component shortages, manufacturers sometimes make the mistake of reducing workforce because they currently have fewer or less optimized factory lines running.<\/p>\n\n\n\n<p>Often, the smarter option is to pay workers to remain on staff for when production can proceed at full capacity. People are so important in the manufacturing process, especially today when many countries are faced with staffing challenges. In the meantime, these workers can also be moved to support different factory lines or support other areas of the production ecosystem temporarily.<\/p>\n\n\n\n<p>This allows manufacturers to pivot and remain nimble when components are restocked or demand increases. In this case, keeping workers employed even during downtime is a strategic resiliency play, one that considers the high cost and time commitment of rehiring and training new employees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-resiliency-remains-top-of-mind-for-everyone\" style=\"font-weight:600\">Resiliency remains top of mind for everyone<\/h2>\n\n\n\n<p>We know that the future holds many unknowns, but companies can prepare by investing in the right technologies, processes, and people to achieve true organizational resiliency.<\/p>\n\n\n\n<p>At the end of the day, each company need to chart its own path and determine the strategy and solutions that work best for its needs. By taking a forward-thinking, people-centric approach today, you don\u2019t need to fear change. You can instead embrace all the innovation and opportunity that comes with a new era in manufacturing.<\/p>\n\n\n\t\t<\/div>\n\t\t<div class=\"sidebar normal-column\">\n\t\t\t\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Solving the supply chain resiliency equation\" class=\"image\" href=\"https:\/\/flex.com\/es\/resources\/solving-the-supply-chain-resiliency-equation\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Flex Pulse: Solving the supply chain resiliency equation\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2025\/03\/Header-540x304.jpg\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\teBook\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Solving the supply chain resiliency equation\" class=\"title\" href=\"https:\/\/flex.com\/es\/resources\/solving-the-supply-chain-resiliency-equation\" target=\"_self\">\n\t\t\t\t\tSolving the supply chain resiliency equation\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Shifting supply chain risks from unknown to known early in the product lifecycle\" class=\"image\" href=\"https:\/\/flex.com\/es\/resources\/shifting-supply-chain-risks-from-unknown-to-known-early-in-the-product-lifecycle\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"flex pulse supply chain visualization risk analysis\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2023\/04\/Joint-Risk-Management-Supply-Chain-Story-979x430-1-540x304.jpg\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\tBlog\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Shifting supply chain risks from unknown to known early in the product lifecycle\" class=\"title\" href=\"https:\/\/flex.com\/es\/resources\/shifting-supply-chain-risks-from-unknown-to-known-early-in-the-product-lifecycle\" target=\"_self\">\n\t\t\t\t\tShifting supply chain risks from unknown to known early in the product lifecycle\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Supply chains and the race for resiliency\" class=\"image\" href=\"https:\/\/flex.com\/es\/resources\/supply-chains-and-the-race-for-resiliency\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Supply chains and the race for resiliency\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2023\/02\/supply-chains-and-the-race-for-resiliency-0-540x304.jpg\" title=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\tBlog\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Supply chains and the race for resiliency\" class=\"title\" href=\"https:\/\/flex.com\/es\/resources\/supply-chains-and-the-race-for-resiliency\" target=\"_self\">\n\t\t\t\t\tSupply chains and the race for resiliency\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"spacer block\" style=\"height: 96px;\">\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":13336,"template":"","categories":[52,44,53],"tags":[],"content-type":[13],"class_list":["post-13325","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-resiliency","category-manufacturing","category-leadership-insights","content-type-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/resource\/13325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":1,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/resource\/13325\/revisions"}],"predecessor-version":[{"id":22219,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/resource\/13325\/revisions\/22219"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/media\/13336"}],"wp:attachment":[{"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/media?parent=13325"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/categories?post=13325"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/tags?post=13325"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/flex.com\/es\/wp-json\/wp\/v2\/content-type?post=13325"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}