{"id":17626,"date":"2023-11-29T17:55:30","date_gmt":"2023-11-29T17:55:30","guid":{"rendered":"https:\/\/flex.com\/?post_type=resource&#038;p=17626"},"modified":"2023-11-29T17:55:33","modified_gmt":"2023-11-29T17:55:33","slug":"mastering-the-art-of-leadership-in-times-of-crisis","status":"publish","type":"resource","link":"https:\/\/flex.com\/de\/resources\/mastering-the-art-of-leadership-in-times-of-crisis","title":{"rendered":"Die Kunst der F\u00fchrung in Krisenzeiten beherrschen"},"content":{"rendered":"<div id=\"overscroll-top\" style=\"background-color: #eaeef4;\"><\/div>\n<div class=\"resource-header block\">\n\t<div class=\"container\">\n\t\t<div class=\"breadcrumb\">\n\t\t\t<a title=\"Homepage\" href=\"\/\">Flex<\/a>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M365.3 256l-22.6 22.6-192 192L128 493.3 82.7 448l22.6-22.6L274.7 256 105.4 86.6 82.7 64 128 18.7l22.6 22.6 192 192L365.3 256z\"\/><\/svg>\n\t\t\t<a title=\"Resources\" href=\"\/resources\">Resources<\/a>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M365.3 256l-22.6 22.6-192 192L128 493.3 82.7 448l22.6-22.6L274.7 256 105.4 86.6 82.7 64 128 18.7l22.6 22.6 192 192L365.3 256z\"\/><\/svg>\n\t\t\t<a title=\"Mastering the art of leadership in times of crisis\">Mastering the art of leadership in times of crisis<\/a>\n\t\t<\/div>\n\t\t<h1>Mastering the art of leadership in times of crisis<\/h1>\n\t\t\t\t<div class=\"separator\"><\/div>\n\t\t<div class=\"details\">\n\t\t\t\t\t\t<div class=\"authors\">\n\t\t\t\t\t\t\t\t<div class=\"author-detail\">\n\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Headshot of Heather Childress, Senior Vice President, Deputy General Counsel at Flex\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2023\/11\/Leadership-Insight-Heather-Childress-336x336.jpg\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div>\n\t\t\t\t\t\tby <a title=\"Heather Childress\" href=\"\/leadership\/heather-childress\">Heather Childress<\/a><br>\n\t\t\t\t\t\tSenior Vice President, Deputy General Counsel\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"date detail\">\n\t\t\t\tPosted on<br>\n\t\t\t\tNovember 29, 2023\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"categories\">\n\t\t\t\t<div class=\"categories-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"cat-tag\">Blog<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"cat-tag\" data-cat-level=\"2\" data-destination=\"\/leadership-insights-blog\" href=\"\/leadership-insights-blog\">Leadership Insights<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"sidebar block normal-sidebar\">\n\t<div class=\"container\">\n\t\t<div class=\"content\">\n\t\t\t\n<div id=\"id_6a1cae5fa53e9\" class=\"media block\">\n\t<div class=\"container media-center \">\n\t\t<div class=\"media\" style=\"left: 0px; min-width: 100%; max-width: 100%;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image none\">\n\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Mastering the art of leadership in times of crisis\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2023\/11\/Heather-Childress-ACC-Docket-Header-979x224-1.jpg\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\n\t<script>\n\t(function () {\n\t\tlet hasRun_id_6a1cae5fa53e9 = false;\n\t\tfunction updateVideoDisplay_id_6a1cae5fa53e9() {\n\t\t\tconst youtubeVideoId = \"\";\n\t\t\tconst bynderID = \"\";\n\t\t\tconst mediaType = \"image\";\n\t\t\tconst mediaVideoElement = document.getElementById('media-video-id_6a1cae5fa53e9');\n\t\t\tconst bodyClass = document.body.className || '';\n\t\t\tconst match = bodyClass.match(\/translatepress-([a-z]{2})(?:_[A-Z]{2})?\/i);\n\t\t\tconst currentLanguage = match ? match[1].toLowerCase() : 'en';\n\t\t\tconst isChineseLang = currentLanguage === 'zh';\n\t\t\tconsole.log('isChineseLang:', isChineseLang);\n\t\t\tconsole.log('Language detected:', currentLanguage);\n\t\t\tconst isValidYouTube = youtubeVideoId && \/^[A-Za-z0-9_-]{11}$\/.test(youtubeVideoId);\n\t\t\t\n\t\t\tif (!mediaVideoElement || mediaType !== \"video\") return;\n\t\t\tmediaVideoElement.innerHTML = ''; \/\/ Clear existing content\n\t\t\t\n\t\t\tlet videoSourceClass = 'fallback-error';\n\t\t\t\n\t\t\tif (isChineseLang) {\n\t\t\t\tif (bynderID) {\n\t\t\t\t\tvideoSourceClass = 'bynder';\n\t\t\t\t}\n\t\t\t} else {\n\t\t\t\tif (isValidYouTube) {\n\t\t\t\t\tvideoSourceClass = 'youtube';\n\t\t\t\t} else if (bynderID) {\n\t\t\t\t\tvideoSourceClass = 'bynder';\n\t\t\t\t}\n\t\t\t}\n\t\t\t\n\t\t\t\/\/ Apply layout class (used in SCSS)\n\t\t\tmediaVideoElement.className = 'video ' + videoSourceClass;\n\t\t\n\t\t\t\/\/ CASE: Chinese language\n\t\t\tif (isChineseLang) {\n\t\t\t\tif (bynderID) {\n\t\t\t\t\t\/\/ Load Bynder\n\t\t\t\t\tif (!document.getElementById('bynder-widgets-js')) {\n\t\t\t\t\t\tconst script = document.createElement('script');\n\t\t\t\t\t\tscript.src = 'https:\/\/d8ejoa1fys2rk.cloudfront.net\/bynder-embed\/latest\/bynder-embed.js';\n\t\t\t\t\t\tscript.id = 'bynder-widgets-js';\n\t\t\t\t\t\tscript.setAttribute('data-account-url', 'https:\/\/brandcenter.flex.com');\n\t\t\t\t\t\tscript.setAttribute('data-language', 'zh');\n\t\t\t\t\t\tdocument.body.appendChild(script);\n\t\t\t\t\t}\n\t\t\n\t\t\t\t\tconst bynderDiv = document.createElement('div');\n\t\t\t\t\tbynderDiv.id = 'bynder-id_6a1cae5fa53e9';\n\t\t\t\t\tbynderDiv.className = 'video-bynder';\n\t\t\t\t\tbynderDiv.setAttribute('data-bynder-widget', 'video-item');\n\t\t\t\t\tbynderDiv.setAttribute('data-media-id', bynderID);\n\t\t\t\t\tmediaVideoElement.appendChild(bynderDiv);\n\t\t\n\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\tif (typeof BynderEmbed !== 'undefined' && typeof BynderEmbed.load === 'function') {\n\t\t\t\t\t\t\tBynderEmbed.load();\n\t\t\t\t\t\t}\n\t\t\t\t\t}, 500);\n\t\t\t\t} else {\n\t\t\t\t\t\/\/ No Bynder = error (even if YouTube is valid)\n\t\t\t\t\tshowVideoError();\n\t\t\t\t}\n\t\t\n\t\t\t\/\/ CASE: Not Chinese\n\t\t\t} else {\n\t\t\t\tif (isValidYouTube) {\n\t\t\t\t\tconst iframe = document.createElement('iframe');\n\t\t\t\t\tiframe.id = 'youtube-id_6a1cae5fa53e9';\n\t\t\t\t\tiframe.className = 'video-youtube';\n\t\t\t\t\tiframe.src = 'https:\/\/www.youtube.com\/embed\/' + youtubeVideoId + '?rel=0';\n\t\t\t\t\tiframe.frameBorder = '0';\n\t\t\t\t\tiframe.playsInline = true;\n\t\t\t\t\tiframe.allow = 'encrypted-media';\n\t\t\t\t\tiframe.allowFullscreen = true;\n\t\t\t\t\tmediaVideoElement.appendChild(iframe);\n\t\t\t\t} else if (bynderID) {\n\t\t\t\t\t\/\/ Load Bynder (fallback if no YouTube)\n\t\t\t\t\tif (!document.getElementById('bynder-widgets-js')) {\n\t\t\t\t\t\tconst script = document.createElement('script');\n\t\t\t\t\t\tscript.src = 'https:\/\/d8ejoa1fys2rk.cloudfront.net\/bynder-embed\/latest\/bynder-embed.js';\n\t\t\t\t\t\tscript.id = 'bynder-widgets-js';\n\t\t\t\t\t\tscript.setAttribute('data-account-url', 'https:\/\/brandcenter.flex.com');\n\t\t\t\t\t\tscript.setAttribute('data-language', currentLanguage);\n\t\t\t\t\t\tdocument.body.appendChild(script);\n\t\t\t\t\t}\n\t\t\n\t\t\t\t\tconst bynderDiv = document.createElement('div');\n\t\t\t\t\tbynderDiv.id = 'bynder-id_6a1cae5fa53e9';\n\t\t\t\t\tbynderDiv.className = 'video-bynder';\n\t\t\t\t\tbynderDiv.setAttribute('data-bynder-widget', 'video-item');\n\t\t\t\t\tbynderDiv.setAttribute('data-media-id', bynderID);\n\t\t\t\t\tmediaVideoElement.appendChild(bynderDiv);\n\t\t\n\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\tif (typeof BynderEmbed !== 'undefined' && typeof BynderEmbed.load === 'function') {\n\t\t\t\t\t\t\tBynderEmbed.load();\n\t\t\t\t\t\t}\n\t\t\t\t\t}, 500);\n\t\t\t\t} else {\n\t\t\t\t\t\/\/ No valid YouTube or Bynder = error\n\t\t\t\t\tshowVideoError();\n\t\t\t\t}\n\t\t\t}\n\t\t\n\t\t\tfunction showVideoError() {\n\t\t\t\tconst errorDiv = document.createElement('div');\n\t\t\t\terrorDiv.id = 'video-error-id_6a1cae5fa53e9';\n\t\t\t\terrorDiv.className = 'video-error';\n\t\t\t\terrorDiv.innerHTML = `\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<h3>Video Unavailable<\/h3>\n\t\t\t\t\t\t<p>The content you\u2019re seeking is momentarily unavailable. We appreciate your patience and look forward to sharing it with you soon.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t`;\n\t\t\t\tmediaVideoElement.appendChild(errorDiv);\n\t\t\t}\n\t\t}\n\t\t\n\t\tfunction runVideoInjection() {\n\t\t\tif (hasRun_id_6a1cae5fa53e9) return;\n\t\t\thasRun_id_6a1cae5fa53e9 = true;\n\t\t\tupdateVideoDisplay_id_6a1cae5fa53e9();\n\t\t}\n\t\t\n\t\t\/\/ Always run on front-end\n\t\tif (document.readyState === 'loading') {\n\t\t\tdocument.addEventListener('DOMContentLoaded', runVideoInjection);\n\t\t} else {\n\t\t\trunVideoInjection();\n\t\t}\n\t\t\n\t\t\/\/ Also run in editor if available\n\t\tif (typeof wp !== 'undefined' && wp.domReady) {\n\t\t\twp.domReady(runVideoInjection);\n\t\t}\n\t})();\n\t<\/script>\n\t\n\t<script>\n\t\tdocument.addEventListener('DOMContentLoaded', function () {\n\t\t\t\n\t\t\t\/\/ Get the block element by ID\n\t\t\tvar blockElement = document.getElementById(\"id_6a1cae5fa53e9\");\n\t\t\tif (!blockElement) return;\n\t\n\t\t\t\/\/ Reveal the block\n\t\t\t(function ($) {\n\t\t\t\tScrollReveal().reveal(blockElement.querySelector(\".container .media\"), {origin: \"bottom\", distance: \"20px\", opacity: 1, duration: 1000});\n\t\t\t\tScrollReveal().reveal(blockElement.querySelector(\".container .content\"), {origin: \"bottom\", distance: \"20px\", opacity: 1, duration: 1000});\n\t\t\t}(jQuery));\n\t\t});\n\t<\/script>\n<\/div>\n\n<div class=\"spacer block\" style=\"height: 24px;\">\n\t<\/div>\n\n\n<p>During times of crisis or transition, steady leadership becomes more crucial than ever. The act of successful navigation becomes about more than taking the next step; instead, it requires charting the course with a blend of resilience, composure, and strategic decision-making.&nbsp;<\/p>\n\n\n\n<p>In an article for ACC Docket, Heather Childress, Senior Vice President, Deputy General Counsel at Flex, draws from her over two decades of experience to share <a href=\"https:\/\/docket.acc.com\/how-leader-keeps-calm-crisis\" rel=\"nofollow noopener\" target=\"_blank\">five invaluable lessons for leaders<\/a>. Serving as a roadmap, these lessons offer guidance to leaders who are traversing the turbulent waters of crisis management. From the judicious power of pausing before reacting, to the transformative impact of cultivating positive mindsets and building robust relationships, each lesson functions as a beacon for strength during times of crisis.&nbsp;<\/p>\n\n\n\n<p>Heather observes that leadership is akin to a nuanced dance, where proactive thinking, self-care, and adaptability converge. Mastering the art of leadership in a crisis is a crucible from which leaders can emerge with a team fortified by composure and resilience.&nbsp;<\/p>\n\n\n\n<p>True leadership goes beyond weathering the storm \u2014 it&#8217;s about becoming stronger, wiser, and more resilient.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"link-arrow\"><a href=\"https:\/\/docket.acc.com\/how-leader-keeps-calm-crisis\" rel=\"nofollow noopener\" target=\"_blank\">Read the full article here<\/a><\/p>\n\n\n\t\t<\/div>\n\t\t<div class=\"sidebar normal-column\">\n\t\t\t\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Bloomberg Open Interest: Flex CEO Bets Big On AI\" class=\"image\" href=\"https:\/\/www.bloomberg.com\/news\/videos\/2026-05-11\/flex-ceo-bets-big-on-ai-video\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Bloomberg Open Interest: Flex CEO Bets Big On AI\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2026\/05\/Bloomberg2_Flex.com-Featured-Stories_760x428_1-540x304.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\tNews\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Bloomberg Open Interest: Flex CEO Bets Big On AI\" class=\"title\" href=\"https:\/\/www.bloomberg.com\/news\/videos\/2026-05-11\/flex-ceo-bets-big-on-ai-video\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\tBloomberg Open Interest: Flex CEO Bets Big On AI\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"post\">\n\t\t\t\t\t\t\t\t<a title=\"Flex CEO joins Bloomberg Businessweek Daily\" class=\"image\" href=\"https:\/\/www.bloomberg.com\/news\/videos\/2026-05-07\/flex-plans-spin-off-of-cloud-power-infrastructure-unit-video\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"Flex CEO Revathi Advaithi joins Bloomberg Businessweek Daily\" src=\"https:\/\/flex.com\/wp-content\/uploads\/2026\/05\/Bloomberg_Flex.com-Featured-Stories_760x428_4-540x304.png\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"label\">\n\t\t\t\t\t\t\tNews\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<a title=\"Flex CEO joins Bloomberg Businessweek Daily\" class=\"title\" href=\"https:\/\/www.bloomberg.com\/news\/videos\/2026-05-07\/flex-plans-spin-off-of-cloud-power-infrastructure-unit-video\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\tFlex CEO joins Bloomberg Businessweek Daily\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"spacer block\" style=\"height: 96px;\">\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":35,"featured_media":17628,"template":"","categories":[53],"tags":[],"content-type":[13],"class_list":["post-17626","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-leadership-insights","content-type-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/resource\/17626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/users\/35"}],"version-history":[{"count":0,"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/resource\/17626\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/media\/17628"}],"wp:attachment":[{"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/media?parent=17626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/categories?post=17626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/tags?post=17626"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/flex.com\/de\/wp-json\/wp\/v2\/content-type?post=17626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}